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Return Policy

To begin the return process you must first request a Return Merchandise Authorization (RMA) by filling out the form below. All products sent back to us without prior authorization will result in a 50% restocking fee in addition to any shipping charges. After submission, you will receive an email in approximately 3 business days with the return address and RMA Number. Returned items must arrive back in new condition including the box. Do not mark the packaging in any way. Write the RGA Number on the shipping label. You are responsible for the return freight back to us. Upon inspection of the returned items, a refund will be issued. We do not cover restocking or shipping fees for returns. Please allow 7-14 days for a refund to be issued. Refunds will be issued to the purchasing credit card.

All custom/special orders may not be cancelled once the production process begins. Additionally, custom/special orders cannot be returned for any reason.

All products sent back to Littman Bros and/or the manufacturer without prior authorization will result in a 50% restock fee.

If you are not completely satisfied with your order, you may return it for a refund. Please note that returns are subject to a restock fee and any shipping costs associated with your order. All returns must be completed within 30 days of your purchase.

Disclaimers:

  1. The goods must be in their original cartons and have not been installed. They may be taken out of the box to view, but cannot have been installed for any reason unless arrangements are made prior to the sale. We are not responsible for any labor costs as a result of defective or incorrect items.
  2. All custom/special orders may not be cancelled once the production process begins. Additionally, custom/special orders cannot be returned for any reason.
  3. All products sent back to Littman Bros and/or the manufacturer without prior authorization will result in a 50% restock fee.
  4. Returned items must arrive back in new condition including the box. Do not mark the packaging in any way. Write the RGA Number on the shipping label.
  5. The customer is responsible for the merchandise until it is returned to Littman Bros or the designated manufacturer.
  6. Upon inspection of the returned items, a refund will be issued. We do not cover restocking or shipping fees for returns.
  7. Please allow 7-14 days for a refund to be issued. Refunds will be issued to the purchasing credit card.
  8. All returns must be completed within 30 days of your purchase.
  9. Restock fees are waived for exchanges.
* If you have any questions about our return policy, please call 877-237-9098 and we will be glad to help.


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