Shipping Information
Shipping Policy
All orders placed through www.littmanbros.com will include Free Fed Ex Ground Shipping to any of the lower 48 states for orders over $100.00 and that are able to be shipped this method. Truck or freight shipments do not apply (see below for details).
For orders less than $100, a handling fee of $20 will be assessed during checkout.
For our customers in Alaska, Hawaii and Puerto Rico, we will also ship to you, but additional shipping charges will apply. Please call our customer service dept toll free at 877-237-9098 and we will be glad to assist you.
Please note that we ship no signature required, unless otherwise stated.
International Shipping Now Available!
* We also do not ship to any P.O. Boxes, AP or FPO addresses. Any online order must include a street address that Fed Ex can deliver to. Any returned shipment that was sent to a non deliverable address will be assesed a 15% restocking fee. Any freight charges incurred will not be refunded.
Truck Freight:
All over sized items that cannot ship via Fed Ex will need to be delivered by truck freight. Any order placed through www.littmanbros.com that requires truck delivery will be charged an additional $150.00 truck shipment fee during checkout. Truck shipments will be delivered curbside and will require you to remove the item(s) from the truck. Unfortunately, we do not offer white glove service at this time. Typically, the freight company will call you to coordinate a convenient date and schedule a time for delivery.
Processing:
All orders placed online are processed within 24 hours. You will be notified through email that your order has been processed within our system. Orders may be shipped in multiple or partial shipments from Littman Bros. or directly from a particular manufacturer. Our system will automatically update your account any time your order status changes and you will be emailed this information.
You may also log in to your account if you registered with us prior or during the checkout process to see the most current status of your order. If you placed an order without creating an account or using "Guest Checkout" you will not be able to see any information pertaining to your order.
Shipments that originate through our Illinois warehouse, we will provide tracking information for, however, shipments being drop shipped to you directly from a manufacturer will not have tracking information available online. Please contact our Customer Service Dept. and will get the most up-to-date delivery information for you.
Lead Times:
Due to the large selection we offer, orders are generally delivered within a 2 week time frame from the date of the order. On occasion, stock levels may be low and/or out of stock resulting in your order to become back ordered. We will make every effort to notify you immediately of any delay involving your order, however, there may be occasions where that information is not readily available. If you need a shipment delivered quickly or have any questions about stock levels, please call 877-237-9098 and our customer service dept will be happy to assist you.
All lead times for products are estimates based on the typical availability from the respective manufacturers. Please note that these are our best estimates and do not constitute any guarantee on the part of www.littmanbros.com. We will not be held responsible for expedited shipping charges stemming from a manufacturers' error or delay in the production and/or shipping of items that aren't in stock in our warehouse. Please feel free to call us at 877-237-9098 if you're interested in the finding out the specific availability of a particular item.
All orders placed through www.littmanbros.com will include Free Fed Ex Ground Shipping to any of the lower 48 states for orders over $100.00 and that are able to be shipped this method. Truck or freight shipments do not apply (see below for details).
For orders less than $100, a handling fee of $20 will be assessed during checkout.
For our customers in Alaska, Hawaii and Puerto Rico, we will also ship to you, but additional shipping charges will apply. Please call our customer service dept toll free at 877-237-9098 and we will be glad to assist you.
Please note that we ship no signature required, unless otherwise stated.
International Shipping Now Available!
We have partnered with Bongo International to service our customers Worldwide!
Bongo International provides our customers with their very own US address. Once you have a US address, you will be able to make purchases with us as well as other US based online retailers. Bongo receives your purchases and logs them into their online system which you can use to view your items and consolidate them with multiple orders.
International customers can save up to 82% off typical international shipping rates by following these four easy steps:
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Register with Bongo and receive a U.S. shipping address. |
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Enter the Bongo address as both your billing and shipping address. |
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Use the credit card that you have on file with Bongo as the payment method. |
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Once the order arrives at Bongo, log into your account to forward to your country. |
If you have any questions, please feel free to contact Bongo through live chat or by e-mail. They will be glad to assist you.
| Click Below to Get Started: |  |
* We also do not ship to any P.O. Boxes, AP or FPO addresses. Any online order must include a street address that Fed Ex can deliver to. Any returned shipment that was sent to a non deliverable address will be assesed a 15% restocking fee. Any freight charges incurred will not be refunded.
Truck Freight:
All over sized items that cannot ship via Fed Ex will need to be delivered by truck freight. Any order placed through www.littmanbros.com that requires truck delivery will be charged an additional $150.00 truck shipment fee during checkout. Truck shipments will be delivered curbside and will require you to remove the item(s) from the truck. Unfortunately, we do not offer white glove service at this time. Typically, the freight company will call you to coordinate a convenient date and schedule a time for delivery.
Processing:
All orders placed online are processed within 24 hours. You will be notified through email that your order has been processed within our system. Orders may be shipped in multiple or partial shipments from Littman Bros. or directly from a particular manufacturer. Our system will automatically update your account any time your order status changes and you will be emailed this information.
You may also log in to your account if you registered with us prior or during the checkout process to see the most current status of your order. If you placed an order without creating an account or using "Guest Checkout" you will not be able to see any information pertaining to your order.
Shipments that originate through our Illinois warehouse, we will provide tracking information for, however, shipments being drop shipped to you directly from a manufacturer will not have tracking information available online. Please contact our Customer Service Dept. and will get the most up-to-date delivery information for you.
Lead Times:
Due to the large selection we offer, orders are generally delivered within a 2 week time frame from the date of the order. On occasion, stock levels may be low and/or out of stock resulting in your order to become back ordered. We will make every effort to notify you immediately of any delay involving your order, however, there may be occasions where that information is not readily available. If you need a shipment delivered quickly or have any questions about stock levels, please call 877-237-9098 and our customer service dept will be happy to assist you.
All lead times for products are estimates based on the typical availability from the respective manufacturers. Please note that these are our best estimates and do not constitute any guarantee on the part of www.littmanbros.com. We will not be held responsible for expedited shipping charges stemming from a manufacturers' error or delay in the production and/or shipping of items that aren't in stock in our warehouse. Please feel free to call us at 877-237-9098 if you're interested in the finding out the specific availability of a particular item.